Returns + Exchanges

 

We hope you will be delighted with everything you have bought from us online, however if you change your mind for any reason, we are happy to refund or exchange any unsuitable items in perfect condition within 14 days of purchase with a valid dispatch note. 

FAULTY ITEM 

We put our 100% effort in making sure our customers receive the best quality products from BULB LONDON, in case there is any faulty item you should immediately inform us at sales@bulblondon.co.uk. The request date should meet the 14 days return or exchange policy. After overlapping the 14 days exchange period policy BULB LONDON will not be liable to perform any exchanges or returns.

Please note:

In the above circumstance you will be responsible for return shipment cost. BULB LONDON will not be liable to handle return cost in any circumstance. All refunds will be issued to the original method of payment and in the original tender currency.